Legal, Privacy & Guidelines — The Maybourne Collective

Operator (Imprint)

Who runs The Maybourne Collective

The Maybourne Collective is a private, non-commercial alumni initiative, operated by:

Swiss Prime Taste AG
Switzerland
Contact: info@swissprimetaste.ch

We answer every message about the community, your data or your account — usually within a few days.

Independence disclaimer: This community is run by former staff, for former and current staff. It is not operated, endorsed or sponsored by Claridge's, the Maybourne Hotel Group or any of its hotels. All hotel names are used solely to describe where members have worked.

What happens with your data

What we store, and why

When you register we store the data you give us: your name, email address, password (stored only as a salted hash — we can never read it), and the profile details you choose to add: photo, house, role, years, current location and a short bio. If you use the community, we also store your messages, connections, wall posts, events and RSVPs. If you sign in with LinkedIn, we receive your name, email address and profile photo from LinkedIn — nothing else. All of this is processed for one purpose only: running this community. There is no advertising, no tracking, no analytics and no profiling.

Who can see what

Profiles, the wall and events are visible to signed-in members only — never to the public or to search engines.
Messages are visible only to the sender and the recipient. Private messages are only possible between members who have accepted each other's contact request.
Your email address is never shown to other members; it is used only for sign-in and notifications.
Your connections are visible only to you.

Where the data lives, and how it is protected

All data is stored on servers of cyon GmbH, Basel, Switzerland, and is not transferred elsewhere. Concrete measures we take: all traffic is encrypted (TLS/HTTPS); passwords are stored as salted bcrypt hashes; sign-in tokens expire after 30 days; database credentials are never part of the public code; access to the database is restricted to the application. No system is perfectly secure — but these are the measures actually in place.

How long we keep it — and how you delete it

We keep your data for as long as your account exists. You can delete your account yourself at any time ("Delete account" in your profile). Deletion is immediate and removes your profile, your photo, your connections, your messages (both sent and received), your events, your RSVPs, and everything you shared on the feed — your posts (with their comments and reactions), the comments you wrote elsewhere and the reactions you gave. Backups made by the hosting provider expire automatically within a few weeks.

What we never do

We do not sell, rent or share your data with anyone. No third party receives member data — the only exceptions are the Swiss hosting provider (cyon, as our technical processor) and, only if you choose to use it, LinkedIn during sign-in.

Your rights

Under Swiss data protection law (revFADP) and, where applicable, the GDPR, you can request access to, correction of, or deletion of your data at any time: info@swissprimetaste.ch.

The terms, in plain language

Who may join: current and former employees of a Maybourne house. Registration requires a valid email address, which we ask you to confirm. Profiles that are clearly not genuine are removed.
Honest vetting note: we do not verify employment records — we rely on email confirmation and on the community itself. If you believe a profile is not genuine, report it and we will review and remove it if necessary.
Your content: what you post remains yours. By posting you allow us to display it within the community. You are responsible for what you publish.
Acceptable use: no harassment, no discrimination, no spam or advertising, no impersonation, no publishing of other people's private information, nothing unlawful.
Moderation: we may remove content or close accounts that break these terms. Where reasonable, we contact you first.
Complaints: report any content or member to info@swissprimetaste.ch. Reports are reviewed by the operator; you receive an answer.
No warranty: the community is a free, non-commercial service, provided as-is. We may change or discontinue features; if the community ever shuts down, data will be deleted.
Applicable law: Swiss law, place of jurisdiction Switzerland.

Community Guidelines

The standard, off duty

We all learned the same standard on shift. These guidelines simply carry it over:

Discretion first. What colleagues share here stays here. Never share guest information — not even anecdotes with names.
Kindness, always. Disagree politely. No gossip about colleagues, present or former.
Be yourself. Real names, real histories. No fake or duplicate profiles.
No selling. Job openings and recommendations are welcome; advertising and cold selling are not.
Respect the brand. We are guests of the Maybourne name — nothing posted here should embarrass the houses or their people.
See something, say something. Report problems to info@swissprimetaste.ch — quietly, like a good colleague would.

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